Assistance Department

Our Assistance department is offering a 24/7 service for leading insurance and assistance companies. Our professional, multilingual staff is handling any aspects of medical cases, both in emergency and ongoing situations. Our assistance services include:

• Doctor’s house visits

• Hospitalization

• Medical Tourism / pre-planned medical services

• Repatriation with qualified escorts and authorized medical equipment

• Complete service for family members

• Legal assistance

• Road assistance

• Cash advances

• Lost luggage

• Death – all associated procedures including embalming, remains repatriation, funeral services and legal formalities.

• Any unforeseen requirement

Our loyal clients include leading Insurance and Assistance companies:

• Iris Assitance

• Fidelia Assistance

• Allianz Worldwide Partners

• IMA

• Pulse

In addition to the high standard and efficient service, our clients enjoy highly effective cost management via our long lasting established medical network and strong relationship with finance departments in major hospitals. We provide in house rapid medical reports and information translation, as well as effective utilization of public vs private medical services.